Cancellation and Substitution Policy

Notice of registration cancellation must be received in writing by APHA no later than Sept. 16. No refunds will be processed after that date. Email your written cancellation to apharegistration@spargoinc.com.

  • Membership is non-transferable, non-refundable and non-tax-deductible.
  • Ticketed events and contributions to Help Us Help Them are non-refundable.
  • Substitutions (virtual or in-person) are permitted with an $80 transfer fee and written authorization from the original registrant. If the original registrant is a member, the substitute must also be a member or pay the membership fee. There are no refunds for a change in membership category.

In-Person Attendees

  • A $90 cancellation fee will be deducted from each Annual Meeting registration ($55 for students, discounted member categories and guests), plus a $75 fee for each Learning Institute. 
  • International participants — If the cancellation is due to a visa denial, requests for refunds must be supported by official documentation. After the cancelation deadline, no refunds will be issued, and your registration will be converted to virtual-only.
  • If you wish to convert your in-person registration to a virtual registration, please update your registration record or contact apharegistration@spargoinc.com. No refund will be given for switching to virtual. If registered for an in-person Learning Institute you will have the option to select a virtual Learning Institute.
  • Any mailed badges must be returned before a refund can be processed. Mail badges to: APHA c/o Spargo, Inc., 11208 Waples Mill Road, Suite 112, Fairfax, VA 22030.

Virtual Attendees

  • No refunds will be provided for virtual attendees. All sessions and events are being recorded and will be available to virtual attendees.
  • If you wish to convert your virtual registration to an in-person registration, please update your registration record or contact apharegistration@spargoinc.com. You will be required to pay the difference between the cost of a virtual registration and an in-person registration at your member category.