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Turning Evidence-based Practices into Home-grown Best Practices: The Road to High Quality Services #2012 (Register now!)
In partnership with APHA Mental Health Section
Time: Sunday, Nov. 7 -- 8:00 a.m. – 11:30 a.m.
Pre-Registration Fee: $175
CE Hours: 3 contact hours –- Consult CE page for approvals by discipline.

Presenter:
Rex S. Green, PhD, CQE, RHIT, Principal Advisor, GreenScene Results Group, Fremont, CA
Target audience:Mental health and health service clinical supervisors and program evaluators.

Statement of Purpose and Institute Overview: The purpose of this workshop is to empower staff in local mental health and health service organizations to straightforwardly evaluate and improve their practices, as well as adopt and evaluate evidence-based practices, without acquiring special evaluation skills or credentials. Techniques and tools for assessing client satisfaction and the productivity of the services will be described and copies of computer files e-mailed to attendees. The Plan-do-check-act (PDCA) approach to continuously improving service quality will be reviewed, and all attendees will participate in an exercise to gain familiarity with this continuous quality improvement method. Issues relating to preserving the fidelity of an evidence-based practice will be reviewed, in the context of evaluating such practices following their implementation.