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What would you do if your Windows computer suddenly became unresponsive? Or if you could no longer access the Internet?

Viruses and spyware can cause that, even when you're running up-to-date protection against them. Tools aren't perfect, and it's possible that some malware sneaked by.

If you can't get online, you're stuck with the tools built into Windows XP. Read this article to learn more:
<http://www.pcmag.com/article2/0,1759,1626132,00.asp>