Help improve our web site

Please take a short survey to help
improve our website!


If Disney Ran Your Hospital: 9 ½ things you would do differently, by Fred Lee. SecondRiverHealthcare Press, 2004. (Hard Cover - $33.00; Soft Cover - $22.00).
The author describes what it takes to achieve patient satisfaction and loyalty.

New Rules For The New Economy: 10 Radical Strategies for a Connected World (Paperback), by Kevin Kelly. Penguin Books, 1999. (Paperback - $10.36).
A sometimes confusing, but energizing book on the networked revolution. Examples of his strategies and a peek at his mind come out in his 10 strategies, three of which are listed here: "Embrace the Swarm: The Power of Decentralization" (Rule 1); "No Harmony, All Flux: Seeking Sustainable Disequilibrium" (Rule 8); and "Let Go at the Top: After Success, Devolution" (Rule 6).

Open Boundaries: Creating Business Innovation Through Complexity, by Howard Sherman & Ron Shultz. Perseus Books Group, 1999. (Paperback - $26.00).
Applies "new insights on applying complexity thinking in business to break out of old patterns and imagine new possibilities." Helps to demystify complexity.

Blur: The Speed of Change in the Connected Economy (Paperback), by Stan Davis and Christopher Meyer. Warner Books, 1999. (Paperback - $11.20).
Stan Davis and Christopher Meyer "look at how three factors in the wired world--speed, connectivity, and intangibles--are driving the increasing rate of change in the business marketplace."

The Age Of Participation: New Governance for the Workplace and the World, Christo Nel. Berrett-Koehler Publishers, 1997. (Hardcover - $27.95).

Wired to the World, Chained to the Home: Telework in Daily Life, by Penny Gurstein. University of British Columbia Press, 2002. (Paperback - $22.50).
Describes how working at home changes people's activity patterns, social networks, and their living and working spaces and asks questions about planning the home of the future and whether or not telework will solve society's problems or create new problems.