Cancellation Policy

Notice of registration cancellation must be received in writing by APHA/J. Spargo & Associates no later than October 9, 2009. No refunds will be processed after that date. E-mail to  apharegistration@jspargo.com or fax to (703) 631-6288 or mail to APHA c/o J. Spargo & Associates, 11208 Waples Mill Road, Suite 112, Fairfax, VA 22030.

In order for a refund to be processed, any mailed badges must be returned to J. Spargo & Associates.

• A $65.00 cancellation fee will be deducted from each Annual Meeting registration ($40 for Students and discounted member categories). Plus a $50.00 fee for each Learning Institute and a $20 fee for each CEU cancellation.
• Membership is non-transferable, non-refundable and non-tax-deductible.
• Ticketed events are non-refundable.
• Cancellations of Annual Meeting registration fees that include E-ssentialLearning will automatically cancel registration for both the Annual Meeting and access to E-ssentialLearning.
• Substitutions are permitted with a $60 transfer fee and written authorization from the original registrant  If the original registrant is a member, the substitute must also be a member or pay to become a member. (Original registrant and the substitute must be the same member type).

Be sure to cancel your hotel reservation separately with APHA Housing Services. Hotel cancellations must be made in writing to APHA Housing Services by October 19, 2009 (email aphahousing@jspargo.com or fax to (703) 631-6288).  After October 29, 2009, cancellations must be made directly with the hotel.  Guests who cancel a reservation less than 72 hours prior to check in or are a no show, will be charged the equivalent of one nights hotel stay by the hotel.