Frequently Asked Questions

Our list of Frequently Asked Questions is broken into the following sections for your convenience. Presenters should visit our Presenter FAQ for more information. 

General Information
Registration Information 
Housing Information  

General Information

Q: Does APHA have volunteers, scholarships or financial support for presenters and/or attendees?
A:
 No. Due to the size, logistical management and scope of the Meeting, APHA relies entirely on paid staff and temporary personnel to fulfill essential needs on site. However, a number of APHA member groups do provide scholarships. To find out more, contact your section leadership.

Q: How do I request an official Letter of Invitation for a visa?
A:
 If you are already registered you may request a letter of invitation online and download a personal letter of invitation. If a letter of invitiation is required before you can register, email APHA and a letter can be created for you.

Q: Where can I find registration and housing information?
A:
 Registration Information | Housing Information

Q: When will name badges be mailed?
A:
Badges will be mailed in late early October.

Q: How many attendees do you expect at the APHA Annual Meeting?
A:
We are anticipating over 12,500 attendees

Q: When and where is the 2015 APHA Annual Meeting?
A:
The 2015 APHA Annual Meeting will be held Nov. 7-11 in Chicago. More information about past and future Annual Meetings.

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Registration Information

Q: Can I pay for registration by purchase order?
A:
No, purchase orders are not accepted. Registration can be paid for by check or credit card.

Q: I am presenting. Do I need to register?
A:
Yes. Presenters must be individual members of APHA and must register for the meeting by the Advance Registration Deadline. Session organizers, moderators and presenters are required to pay the appropriate registration fee (full conference or one day).

Q: When is the Early-Bird deadline for registration?
A:
August 28

Q: Can I register for the day of my presentation?
A:
Presenters may register for one-day in advance. Attendees who are not presenting can only register for one day on-site. To register for one day, in the online registration form click the box that indicates you are a presenter and include your abstract ID number. When you get to the pricing step you will be able to select which day you would like to register for.

Q: How do I select the sessions that I want to attend at the Annual Meeting?
A:
There is no sign up for individual sessions. All sessions are first-come, first-served. If you think a session is likely to be very popular you may want to arrive at least 15 minutes early.

Q: Can I register for the Public Health Expo ONLY?
A:
No. You cannot purchase an Expo only registration.

Q: Can I register as a guest?
A:
You cannot register yourself as a guest. You must be the guest of a registrant, and the registrant must authorize you as his/her guest. Guest registration is for individuals who are not working in public health. Guests cannot be members of APHA or presenters.

Q: Are meals included in the cost of registration?
A:
No meals are included in the Annual Meeting registration. You may however purchase tickets for several ticketed lunch events at an additional cost (see the registration form [PDF]).

Q: Where does on-site registration take place?
A:
 Onsite registration will take place at the Morial Convention Center in Lobby B1.

Q: What are the hours of onsite registration?
Saturday-  7:30 a.m.–6 p.m.
Sunday - 7:30 a.m.–6 p.m
Monday - 7:30 a.m.–5 p.m.
Tuesday - 7:30 a.m.–5 p.m.
Wednesday - 7:30 a.m.–12 p.m.

Q: Can students get free access to the Expo?
A:
Yes. APHA and the Association of Schools and Programs of Public Health opens the Expo hall to students on Wednesday. Registration is required and will be available at the end of the summer.

Q: How can I add additional events (or add a guest) to my registration?
A:
If you have already registered you can log into your registration using your Registration ID and email address or contact APHA Registration Service  866-871-5085.

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Housing Information

Q: Can I contact the hotels directly to make my hotel reservation?
A:
In order to receive the APHA room rate you must book through APHA Housing Service either online or by calling 866-871-5085.

Q: The nights I need are not available at any of the APHA blocked hotels, what should I do?
A:
Send an email to APHA Housing with the dates you are requesting, and every effort will be made to try and accommodate your request.

Q: Will my credit card be charged when I make my hotel reservation online?
A:
No. Credit card information is taken as a guarantee only and will not be charged unless reservation is cancelled less than 72 hours from confirmed arrival, or not cancelled at all (no show), in which case the hotel will charge a penalty equal to one night of room and tax charges.

Q: The hotel I have requested is sold out.
A:
 You can add yourself to the waitlist during the online housing process or send an email to APHA Housing.

Q: I am requesting a suite. Are there any available?
A:
Send an email to APHA Housing to request a suite. Suites are based on availability and not guaranteed.

Q:  I’d like to share a room with someone. Is there a way I can do that?
A:
APHA has a roommate locator to assist you in connecting with other attendees looking for a room.

Q: Can I pay for my entire hotel stay upfront?  I have funds that I need to use before the meeting.
A:
Yes. Send an email to APHA Housing and they will work with you and the hotel to process early payment.

Q: I am a government employee. At which hotels can I get the government rate?
A:
There are a number of hotels in New Orleans with rates at, or below, Government Rate. Be aware, however, that the lower cost hotels are always the first to be filled up. So make your reservation early! Note: no official “Government Rate” is blocked at APHA hotels because so many APHA members work for government agencies.

Q: What is the deadline for making hotel reservations?
A:
Oct. 24 is the last day to book housing.

Q: Can I make my hotel reservations first, or do I need to register for the meeting in order to make reservations?
A: You can make your hotel reservation online first. Once you finish making your hotel reservation if you have not already registered you will see a button that will link you back to Annual Meeting registration. Our recommendation is that you register for the meeting first. Complete your online registration and the housing pages will pre-populate with your information.

Q:  How do I reserve a block of five rooms or more
A:
 Send a completed Group Room Request (DOC) form to APHA Housing.

Q:  If I need an ADA room, can I make my reservation o line or is it better to call?
A:
You can make your reservation online. Be sure to indicate your special needs in the space provided. If you have any questions feel free to contact APHA Housing Services toll free at 866-871-5085. Note: all ADA rooms will be guaranteed. More about access at the Annual Meeting

Q: Will there be shuttle service to the convention center?
A:
APHA provides complimentary shuttle service between meeting hotels and the convention center. The only hotels that are NOT on a shuttle route are those within walking distance to the convention center.

Q:  Is shuttle service provided from the airport?
A:
APHA does not provide shuttle service from the airport. However, there are a number of travel services from the airport.

Q: How much is taxi fare from the airport to the APHA hotels?
A:
 It is approximately $33 to take a taxi from the airport to downtown hotels.